COURSE SPECIFICATIONS
Course Code:		C312
Duration:		3 hours
Author:		The Information Architecture Group
Rating:
Pre-requisites:		None
Level		Intermediate Level

Course Summary

This is one in a series of courses that focus on the phases of The Requirements Discovery Process. This course is intended to take the participant through a process of discovering, describing and documenting your client’s business objectives.

Establishing high quality objectives is essential to the success of your project. If you don’t set specific, measurable, achievable, results oriented and time-bounded objectives, how will you ever determine the success of your project? On the surface, setting project objectives seems to be a straight-forward exercise - one that is often taken for granted, overlooked or simply ignored. Establishing high-quality objectives is an essential component to the success of your project. If you do not set specific, measurable, achievable, results-oriented and time-bounded objectives, how will you know if your project is successful? This course is intended to help you do just this.

Delivery Options

Who Should Attend

Business Analysts, Business Systems Analysts, Systems Analysts, Project Managers, Business Managers

Sample Screen Shot

Learning Objectives

• What are Business, System & Project objectives
• Why they are important
• When we discover and describe them
• Who should be involved in the process
• How to effectively identify and discern between, business, project and system objects and learn how to define them in specific measurable terms.

Features

Video			Flash
Audio			Interactive Components
Exercises			Live Instructor
Quizes			Printable Reference Material
Completion Certificate

Reviews

Impressive Quality Course Jan 1, 2003
Reviewer: from Louisville KT USA

This was a fantastic little course on the subject. I honestly didn’t expect much for the money – maybe some PowerPoint slides in web format. But I was impressed by the quality of this e-learning. And that’s not even covering the actual content - which was right-on. Some of it I’d heard before, but this was laid out in a very practical way that made me realize actually when and how to use this stuff. I would certainly recommend this either for the intermediate analyst, someone new to the role, or anyone who’s trying to put together a practical requirements process.

Already applying the process Sept 1, 2004
Reviewer: Colleen from Blue Cross/Blue Shield of Montana

This is a really good course process and I am applying the process already .

Real World & Practical
Reviewer: Cindy from Data-Tronics

We all question how practical these courses really are before hand but this is truly a real-world, practical approach. It has helped us draw out requirements from users who historically didn’t participate well during these sessions.

Attention to Detail
Reviewer: John from Michigan Department of Transportation

This is an excellent course. I particularly like the way it pays attention to how to capture the details of the user's business objectives.

Course Content

What is an Objective

• Recognizing the Types of Objectives

Why Objectives are Important to the Success of the Project

When do we determine Objectives?

• The Software Development Life Cycle
• The Requirements Discovery Process
• The Elicitation Process

Who is Involved?

How to Determine a Project’s Objectives

• How to discover objectives
• Defining opportunities and problems
• Describing conditions
• Brainstorming
• Questions to ask to discover objectives
• Rules to follow
• Recommended verbs to use
• Development environments
• Identifying benefits and risks

Identifying constraints, assumptions, and dependencies

• Constraints
• Assumptions
• Risks

Building in Quality

Reference Material Available

	A video of a Requirements Discovery Session illustrating the techniques for Determining a Project’s Objectives that brings together all the steps, questions and best practices used in this phase of The Requirements Discovery Process TM
	A workbook to use when practicing the concepts
	A workbook solution that you can print and take away as a reminder of the process
	A glossary of all key terms used in The Requirements Discovery Process TM
	A description of the case used in the demonstration of the concepts
	Additional supporting information available as part of the Ask The Expert feature including:
	Types of System Development Life Cycles References to IEEE and SEI-CMM Project management and the Requirements Discovery Process